Sailoption

General Information

Sailoption collects transaction information from the user to book the service. The information will include details such as name, email address, telephone number, mobile number, and home address. We may also collect billing information such as credit card number, cardholder name, and expiration date. This information is utilized to make needed travel arrangements, contact you, and initiate required transactions.

There might be instances when we collect your personal and non-personal information from our partners, affiliates, and other third-party sources and add it to our records. This may include your current address and other demographic information. We may also access location data to offer you relevant content, depending on your privacy settings.

Sailoption track the information of the device from where you are accessing the website, such as the URL where you came from, the pages you visit on our website, your IP address, and your email. Web servers automatically log IP addresses to gather data on user traffic patterns additionally, we may also obtain details about online activities, including viewed trips and completed bookings. and get the geographic location of the user. Additionally, we may also obtain details about online activities, including viewed trips and completed bookings. The primary objectives behind collecting this data are to personalize user experiences and to prevent fraudulent activities.

Sailoption connects users' information, such as names, ages, birth dates, gender, etc. While booking a service from us, we may also collect billing information such as the name of the credit card holder, credit card number, and expiration dates to complete your transactions on our website. All the data we collect is used to:

• Provide you with the requested services.
• Send you confirmation and travel updates.
• Update you with price alerts and deals.
• Send you email and SMS notifications.
• Communicate regarding any query, booking, or feedback.
• Enforce our Terms of Use.
• Resolve or troubleshoot any problems.
• State any purpose that was discussed with you at the time you provided your information.

We collect data to share relevant ads with our users. We use cookies and other technologies to collect information and show you results based on your search. At Sailoption, we focus on keeping our users informed about their travel interests, for which we may use your email or phone number to share the needed information via email and SMS (text messages). We may send you emails or SMS regarding the cruise package of the destination you have searched on the website. We may also share information about special offers, or services you have seen on the website via email or SMS. If you do not want the company to send any promotional messages, you can write us an email stating your request at support@sailoption.com.

At Sailoption, we prioritize communication with our users to share travel updates and information related to bookings. We use email and SMS (text messages) to communicate with our users to:

• Share Booking Confirmations: We send confirmation details and important updates to ensure you have all the information for your trip.
• Travel Alerts: We share updates such as itineraries, amendments, changes, and delays to keep you informed.
• Pre-Departure Information: We share required pre-departure information such as check-in details, packing tips, and any necessary travel documents you might need during the journey.
• Reminders Regarding Payment and Insurance: We share reminder texts or emails regarding deposit due dates, final payment, and insurance options.
• Post-Travel Communication: We appreciate all feedback. We may contact you for feedback and to update you on related travel opportunities that may be of interest to you.

Protecting your privacy is our top priority, and we respect your choices when it comes to receiving communications from us. You have full control over your preferences for marketing updates, and you can opt out of receiving such communications. If you no longer wish to receive non-essential emails or SMS messages from us, you can easily unsubscribe by writing to us directly at support@sailoption.com.

Who do we share your information with?

Our Suppliers and Vendors: We may share your information with our third-party suppliers to make the required travel arrangements. This includes cruise lines, third parties facilitating transactions, and other vendors for shore excursions.

We sometimes share aggregated data that does not contain any personal information to enhance our featured programs and content, catering to the interests of our users.

If you wish to have your personal information removed, you can contact Sailoption at support@sailoption.com at any time. Sailoption may retain certain information for analytical purposes and record-keeping.

As a user, you may not provide Sailoption with any information. However, this might be necessary to book travel, access certain parts of our website, or use specific features on the site. You can request Sailoptions to add, update, or remove your personal information from your account.

At Sailoption, we use cookies and similar technologies to enhance your experience on our website, analyze site performance, and personalize your interactions with our services.

• Access the website properly.
• Collect information about how visitors use our website, such as which pages are visited.
• Remember your choices and provide enhanced, personalized features.
• Remember you as a user and provide relevant features.
• Customize the content and advertisements for every user.

We understand that online bookings or any purchase can be a threat to the user's details. We take this responsibility very seriously and ensure the security and confidentiality of the information you share with us. However, sharing information over the internet is never completely secure. We do not guarantee security, but we have taken measures to protect whatever information you have shared with us. Only authorized employees are allowed to access personal information, and they can only do so for legitimate business purposes. Additionally, your credit card information is never shared with any third parties. All payment transactions will be encrypted using SSL technology.

To protect your privacy, do not share any of your information, such as reservation numbers or account information, with unauthorized individuals or third-party information aggregators, as doing so may give them access to your sensitive account information.

Our website is designed for general audiences and does not offer services to children under the age of 13. We do not knowingly collect personal information from minors. If you are under 13, please refrain from accessing the website or sending us any personal information. If you believe that we may have any information from or about a child under 13, please contact us at support@sailoption.com.

This website may have links to external sites; however, those sites are not governed by this privacy policy. It is advised to review the privacy policies of websites you visit via these external links to understand their data collection and more.

When accessing our platform from outside the United States, please note that your data might be transmitted to, stored, and processed in the United States, where our servers are situated. We may also share this information with our affiliates, subsidiaries, or other third parties across different countries. It is important to acknowledge that data protection and privacy laws in the United States and other jurisdictions may vary and may not provide the same level of protection as those in your home country. However, we take measures to protect your privacy. By using our website, you give your consent to transfer your information to third parties.